Assistance Inshallah
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User guide
Before you start
7
What is Inshallah?
What devices can I use with Inshallah?
Is it free to use Inshallah ?
From which countries can I use Inshallah?
In which languages is Inshallah available?
View all 7
How to start on Inshallah
7
Sign up on Inshallah
Fill in your password
Fill in your first name
Fill in your date of birth
Inform your current city and country of origin
View all 7
Search and Swipe
7
What is the swipe?
Is it possible to find a specific profile on Inshallah?
How do I send a message to someone?
Who can see my profile?
How to report a profile?
View all 7
Match and Chat
5
Send a message to a profile
How do I cancel a match ?
Reporting and blocking a user
I want to delete a discussion
I deleted a match by mistake
Profile and Settings
5
Complete or modify my profile information
How do I change my search preferences?
Manage the display of your notifications
How do I blur my photos?
How do I delete my profile?
Inshallah Premium
5
What is Inshallah Premium?
What offers are available?
How do I subscribe?
When will I be charged ?
What payment methods can I use?
Help
Trouble with login
4
Forgot my password ?
I can't verify my email address
My account has been suspended
I no longer have access to my email address.
Trouble with payment
5
How do I stop my subscription?
Ask for a refund
How do I change my credit card information?
I can't make a purchase
Restore my purchases
Trouble with the Swipe
3
I don't have any profile that shows up...
The profiles that are displayed are too far apart
The profiles that appear do not match my preferences
Trouble with Match and Chat
3
One of my match is missing
I deleted a match, can I get it back?
Some of my discussions have disappeared
Trouble with my profile
5
I don't know how to delete my profile
My first name or age is wrong
I can't manage to add photos
My photos haven't been approved
I don't get any notification
Safety and Privacy
Report
3
Report an incident with a member on the app
Report an incident with a member outside the app
Reporting Identity Fraud
Privacy
3
Who can see my profile on Inshallah?
How can I hide my photos, my location?
How do I disable my profile?
Commitment
General terms and conditions
5
General terms and conditions of use
Privacy Policy
The rules of the community
Manifesto
Cookies policies
New version
How to start with the new version ?
4
Do I have to put up a profile picture?
I can't remember my password
I can't remember my password or my email
Can I use the new and old version at the same time?
Help Desk Software
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