Assistance Inshallah

Before you start 7

• What is Inshallah?
• What devices can I use with Inshallah?
• Is it free to use Inshallah ?
• From which countries can I use Inshallah?
• In which languages is Inshallah available?

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How to start on Inshallah 7

• Sign up on Inshallah
• Fill in your password
• Fill in your first name
• Fill in your date of birth
• Inform your current city and country of origin

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Search and Swipe 7

• What is the swipe?
• Is it possible to find a specific profile on Inshallah?
• How do I send a message to someone?
• Who can see my profile?
• How to report a profile?

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Match and Chat 5

• Send a message to a profile
• How do I cancel a match ?
• Reporting and blocking a user
• I want to delete a discussion
• I deleted a match by mistake

Profile and Settings 5

• Complete or modify my profile information
• How do I change my search preferences?
• Manage the display of your notifications
• How do I blur my photos?
• How do I delete my profile?

Inshallah Premium 5

• What is Inshallah Premium?
• What offers are available?
• How do I subscribe?
• When will I be charged ?
• What payment methods can I use?

Trouble with login 4

• Forgot my password ?
• I can't verify my email address
• My account has been suspended
• I no longer have access to my email address.

Trouble with payment 5

• How do I stop my subscription?
• Ask for a refund
• How do I change my credit card information?
• I can't make a purchase
• Restore my purchases

Trouble with the Swipe 3

• I don't have any profile that shows up...
• The profiles that are displayed are too far apart
• The profiles that appear do not match my preferences

Trouble with Match and Chat 3

• One of my match is missing
• I deleted a match, can I get it back?
• Some of my discussions have disappeared

Trouble with my profile 5

• I don't know how to delete my profile
• My first name or age is wrong
• I can't manage to add photos
• My photos haven't been approved
• I don't get any notification

Report 3

• Report an incident with a member on the app
• Report an incident with a member outside the app
• Reporting Identity Fraud

Privacy 3

• Who can see my profile on Inshallah?
• How can I hide my photos, my location?
• How do I disable my profile?

General terms and conditions 5

• General terms and conditions of use
• Privacy Policy
• The rules of the community
• Manifesto
• Cookies policies

How to start with the new version ? 4

• Do I have to put up a profile picture?
• I can't remember my password
• I can't remember my password or my email
• Can I use the new and old version at the same time?